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Mental Health

Services

Wellways (Hamilton)

Mary Knoll Centre
7/130 Lonsdale St., Hamilton VIC 3300
(03) 4333 0251

Wellways (Portland)

3, Henty Street, Portland VIC 3305
(03) 4333 0251

Wellways (Warrnambool)

10-11 24/36 Fairy St,
Warrnambool VIC 3280
03 5599 9210

Mental Health and Wellbeing Connect (Carer Support Wellways)

2/223 Koroit St,
Warrnambool, 3280
1300 000 717

Barwon Health Carer Support (South West)

Mon – Fri 8.30am – 5.00pm
(03) 4215 7600

Carer Gateway (South West)

Mon – Fri 8.00am – 5.00pm
1800 422 737

Carer Gateway, Emergency respite & After Hours Support

24 hours/ 7 days
1800 422 737

Mpower Inc

71 Koroit St., Warrnambool
Phone: 03 5561 8111
admin@mpower.org.au

Gunditjmara Aboriginal Cooperative

24 Hopkins Rd,
Warrnambool VIC 3280
03 5559 1234
admin@gunditjmara.org.au

Gunditjmara Health Services

24 Hopkins Rd,
Warrnambool VIC 3280
03 5564 3344
health@gunditjmara.org.au

South West Health Care (Warrnambool)

33 Ryot Street,
Warrnambool, VIC, 3280
(03) 5563 1666

Brophy Family and Youth Services (Warrnambool)

Brophy Community & Youth Complex,
210 Timor Street, Warrnambool, 3280
Mon – Fri 9.00am – 5.00pm
03 5561 8888
1300 276 749

Camperdown Mental Health Services

64 Scott St,
Camperdown VIC 3260
1800 808 284

Western District Health Service (Hamilton)

Hamilton Base Hospital,
20 Foster St,
Hamilton VIC 3300
03 5551 8222

Hamilton Mental Health and Wellbeing Service

122 Lonsdale St,
Hamilton VIC 3300
1800 808 284

Winda-Mara Aboriginal Corporation

21 Scott St,
Heywood VIC 3304
03 5527 0000
wmac@windamara.com

The Western Region Alcohol and Drug Centre (WRAD)

172 Merri Street,
Warrnambool VIC 3280
03 5564 5700
wrad@wrad.org.au

Casterton Memorial Hospital

Mental Health Information & Referral Service
63-69 Russell St., Casterton VIC 3311
(03) 5554 2555

Lake Bolac Bush Nursing Centre

155 Montgomery Street,
Lake Bolac, VIC, 3351
03 5355 8700
lbbnc@lbbnc.org.au

Portland Mental Health and Wellbeing Service

152 Percy Street,
Portland, VIC, 3305
1800 808 284

Dhauwurd Wurrung Elderly and Community Health Services (DWECH)

18 Wellington Road,
Portland, VIC, 3305
03 5521 7535
reception@dwech.com.au

In Home Care

Southern Grampians Shire Council

Locked Bag 685,
111 Brown Street,
Hamilton, Victoria 3300
03 5573 0444
council@sthgrampians.vic.gov.au
111 Brown St, Hamilton VIC 3300

Glenelg Shire Council

71 Cliff Street,
Portland, VIC 3305
1300 453 635
enquiry@glenelg.vic.gov.au

Carer Support Programs

Barwon Health Carer Support (South West)

Mon – Fri 8.30am – 5.00pm
(03) 4215 7600

Carer Gateway (South West)

Mon – Fri 8.00am – 5.00pm
1800 422 737

Carer Gateway, Emergency respite & After Hours Support

24 hours/ 7 days
1800 422 737

Mental Health and Wellbeing Connect (Carer Support Wellways)

2/223 Koroit St,
Warrnambool, 3280
1300 000 717

Other Services Available

There are many other services available to support carers, including;

Wannon Water

25 Gateway Road, Warrnambool, 3280
1300 926 666
info@wannonwater.com.au

Flexible bill support, including payment plans, direct debit and assistance with utility relief grants.

Contact

For support and referral information please contact

Barwon Health Carer Support (South West)

Mon – Fri 8.30am – 5.00pm
(03) 4215 7600

Carer Gateway (South West)

Mon – Fri 8.00am – 5.00pm
1800 422 737

Carer Gateway, Emergency respite & After Hours Support

24 hours/ 7 days
1800 422 737

Mental Health and Wellbeing Connect (Carer Support Wellways)

2/223 Koroit St,
Warrnambool, 3280
1300 000 717

The Western Region Alcohol and Drug Centre (WRAD)

172 Merri Street,
Warrnambool VIC 3280
03 5564 5700
wrad@wrad.org.au

Casterton Memorial Hospital

Mental Health Information & Referral Service
63-69 Russell St., Casterton VIC 3311
(03) 5554 2555

Lake Bolac Bush Nursing Centre

155 Montgomery Street,
Lake Bolac, VIC, 3351
03 5355 8700
lbbnc@lbbnc.org.au

Portland Mental Health and Wellbeing Service

152 Percy Street,
Portland, VIC, 3305
1800 808 284

Dhauwurd Wurrung Elderly and Community Health Services (DWECH)

18 Wellington Road,
Portland, VIC, 3305
03 5521 7535
reception@dwech.com.au

Carer Connect Program

(03) 5559 4800

Are you a carer?

A Carer is a family member or friend who provides ongoing unpaid care to a person who is frail aged, has dementia, a disability, is palliative or has a mental illness.

What is Respite? / Why is Respite important?

Respite provides an opportunity for Carers to have a “timeout” from their usual caring role and focus on their wellbeing.

Respite care may also assist the cared for in exploring different options and opportunities within the community.

Respite helps maintain a positive relationship between the Carer (family, friend, neighbour) and the individual which they care.

What options are available for Carers of People with Mental Ill Health?

Emergency respite or unplanned care is used when carers cannot provide immediate care in a crisis or emergency situation.

In-Home Care
Respite can be provided in your own home, e.g. personal care or home help. Services are provided by local councils, nursing services, specialist services, specialist providers, or private attendant care agencies. In-home respite is usually offered for a few hours but can be arranged overnight in extreme circumstances.

Planned Respite Care
Respite care for people with a diagnosed psychiatric disability using existing services to provide a range of options, e.g. Recreational activities and programs, residential and community services.

Young Carers
Young carers are children or young people in full-time education and are the primary carer for a family member who has a disability, chronic illness, mental health issue, is frail aged, or has an alcohol or other drug problem.

Young carers can be caring for parents, siblings, grandparents or other relatives.