Wellways (Hamilton)
Room 14, Mary Knoll Centre
7-15 Clarendon St., Hamilton VIC 3300
(03) 4333 0251
Wellways (Portland)
18 Wellington Rd., Portland VIC 3305
(03) 4333 0251
Wellways (Warrnambool)
505 Raglan Parade, Warrnambool VIC 3280
(03) 4333 0251
Wellways (Family Services Carer Programs)
South West
0417 777 016
Barwon Health Carer Support (South West)
Mon – Fri 8.30am – 5.00pm
(03) 4215 7600
Carer Gateway (South West)
Mon – Fri 8.00am – 5.00pm
1800 422 737
Carer Gateway, Emergency respite & After Hours Support
24 hours/ 7 days
1800 422 737
Mpower Inc
71 Koroit St., Warrnambool
Phone: 5561 8111
Email: admin@mpower.org.au
Website: www.mpower.org.au
Gunditjmara Aboriginal Cooperative (Warrnambool Office)
Kepler St., Warrnambool VIC 3280
(03) 5559 1234
Gunditjmara Health Services
3 Banyan St., Warrnambool VIC 3280
9.00 am - 5.00 pm: Monday & Thursday
9.00 am - 8.00 pm Tuesday & Wednesday (extended hours)
9.00am - 4.00pm: Fridays
(03) 5564 3344
South West Health Care (Warrnambool)
Mental Health Information & Referral Service
33 Ryot Street, WARRNAMBOOL, VIC, 3280
(03) 5563 1666
Brophy Family and Youth Services (Warrnambool)
210 Timor Street, WARRNAMBOOL, VIC, 3280
Mon – Fri 9.00am – 5.00pm
(03) 5561 8888
Camperdown Mental Health Services
64 Scott St., Camperdown VIC
(03) 5593 6000
Western District Health Service (Hamilton)
20 Foster St., Hamilton VIC 3300
(03) 5551 8222
Hamilton Mental Health Service
12 Foster St., Hamilton VIC 3300
Mon – Fri 8.30am – 5.00pm
(03) 5551 8418
Winda Mara Aboriginal Corporation
21 Scott St., Heywood VIC 3304
Mon – Fri 9.00am – 5.00pm
(03) 5527 0000
The Western Region Alcohol and Drug Centre (WRAD)
172 Merri Street, Warrnambool VIC 3280
1300 009 723
Casterton Memorial Hospital
Mental Health Information & Referral Service
63-69 Russell St., Casterton VIC 3311
(03) 5554 2555
Lake Bolac Bush Nursing Centre
155 Montgomery Street, Lake Bolac, VIC, 3351
(03) 5355 8700
Portland Mental Health Service
152 Percy Street, PORTLAND, VIC, 3305
Mon – Fri 8.30 am – 5.00pm
(03) 5522 1000
Portland District Health Service
Mental Health Information & Referral Service
141 Bentinck St., Portland VIC 3305
(03) 5521 0333
Dhauwurd Wurrung Elderly and Community Health Services
18 Wellington Road, PORTLAND, VIC, 3305
Mon – Fri 8.30am – 4.30pm
03 5521 7535
Carer Connect Program
(03) 5559 4800
Southern Grampians Shire Council
(03) 5573 0444
111 Brown St, Hamilton VIC 3300
Glenelg Shire Council
Cliff Street,
Portland, VIC 3305
Phone: 5522 2200
Email: HACCEnquiries@glenelg.vic.gov.au
Website: www.glenelg.vic.gov.au
Barwon Health Carer Support (South West)
Mon – Fri 8.30am – 5.00pm
(03) 4215 7600
Carer Gateway (South West)
Mon – Fri 8.00am – 5.00pm
1800 422 737
Carer Gateway, Emergency respite & After Hours Support
24 hours/ 7 days
1800 422 737
Wellways (Family Services Carer Programs)
South West
0417 777 016
SHANKS (Young Carers)
Wellways, Warrnambool
5560 3070
There are many other services available to support Carers of a person with a disability including;
For support and referral information please contact
Barwon Health Carer Support (South West)
Mon – Fri 8.30am – 5.00pm
(03) 4215 7600
Carer Gateway (South West)
Mon – Fri 8.00am – 5.00pm
1800 422 737
Carer Gateway, Emergency respite & After Hours Support
24 hours/ 7 days
1800 422 737
Wellways (Family Services Carer Programs)
South West
0417 777 016
The Western Region Alcohol and Drug Centre (WRAD)
172 Merri Street, Warrnambool VIC 3280
1300 009 723
Casterton Memorial Hospital
Mental Health Information & Referral Service
63-69 Russell St., Casterton VIC 3311
(03) 5554 2555
Lake Bolac Bush Nursing Centre
155 Montgomery Street, Lake Bolac, VIC, 3351
(03) 5355 8700
Portland District Health Service
Mental Health Information & Referral Service
141 Bentinck St., Portland VIC 3305
(03) 5521 0333
Portland Mental Health Service
152 Percy Street, PORTLAND, VIC, 3305
Mon – Fri 8.30 am – 5.00pm
(03) 5522 1000
Dhauwurd Wurrung Elderly and Community Health Services
18 Wellington Road, PORTLAND, VIC, 3305
Mon – Fri 8.30am – 4.30pm
03 5521 7535
Carer Connect Program
(03) 5559 4800
A Carer is a family member or friend who provides ongoing unpaid care to a person who is frail aged, has dementia, a disability, is palliative or has a mental illness.
Respite provides an opportunity for Carers to have a “timeout” from their usual caring role and focus on their wellbeing.
Respite care may also assist the cared for in exploring different options and opportunities within the community.
Respite helps maintain a positive relationship between the Carer (family, friend, neighbour) and the individual which they care.
Emergency respite or unplanned care is used when carers cannot provide immediate care in a crisis or emergency situation.
In-Home Care
Respite can be provided in your own home, e.g. personal care or home help. Services are provided by local councils, nursing services, specialist services, specialist providers, or private attendant care agencies. In-home respite is usually offered for a few hours but can be arranged overnight in extreme circumstances.
Planned Respite Care
Respite care for people with a diagnosed psychiatric disability using existing services to provide a range of options, e.g. Recreational activities and programs, residential and community services.
Young Carers
Young carers are children or young people in full-time education and are the primary carer for a family member who has a disability, chronic illness, mental health issue, is frail aged, or has an alcohol or other drug problem.
Young carers can be caring for parents, siblings, grandparents or other relatives.
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